To use GMASS® effectively, please use the tips below. You may also contact us at gmass@gmac.com if you have any questions or concerns.

Save Search Results

You can save and purchase all the names identified through your search criteria, or you can choose to save and purchase only select groups of them.

• Save all names — Includes new names and those previously purchased through your current subscription.
  
• Save search with the following names — Allows you to select any combination of the following options:
  • New names, unpurchased: Excludes all names previously purchased through your subscription.
  • Purchased names with updated profiles: Includes all previously purchased names that contain new or updated information since your purchase. This can include new GMAT® scores, changes to contact information, or answers to background information questions.
  • Purchased names without updated profiles: Includes all previously purchased names unchanged since originally purchased.

Understand Name Count Changes

When you refresh your search, the name count may change for the following reasons, among others:

• Candidate Opt-Out — If, during the time after a search is placed in the Shopping Cart and before the resulting file is purchased, we receive information that a candidate has elected not to participate in the GMASS service, we will exclude that name from the file.
  
• Candidate Information Change — If, during the time after a search is placed in the Shopping Cart and before the resulting file is purchased, we receive information that a candidate no longer meets the search criteria or now does meet them, we will add or delete them from the file accordingly.
  
• Duplicate Records — Searches are run in the order in which they were placed in the Shopping Cart. If you have chosen not to receive duplicate records, we will compare later searches to earlier ones to avoid duplication.

GMAC® reserves the right to delete names that meet a school’s search criteria at its discretion, if necessary, based on legal requirements.

Locate Your Invoices

GMASS invoices can be downloaded and printed from the following areas:

• Purchase History — Located in the GMASS workspace, you can download a copy of your GMASS invoices and receipts. (Note: If your account is suspended, you will not have access to any area in the GMASS workspace.)
  
• My GMAC — Located in your GMAC profile on gmac.com (after login), you can download and print all GMAC® related invoices and receipts, including GMASS items.

Copy a Search

If you like a search that you have used in the past, you can use the Copy feature to create a new search with the same criteria.

1. Locate the search you wish to copy in your purchase history.
2. Click on the Copy icon to create the new search.

Choose Your File Format

• If you would like to read the contents in a spreadsheet, select the electronic comma-delimited (.csv) format of the download file. A .csv format may also be appropriate for importing into older electronic-mailing systems or into a database application.
  
• If you are planning to use the data in a Web or other custom-built application, select the Extensible Markup Language (XML) format of the download file.
  
• If you are unsure which file format is appropriate, please check with your Technology Department.Save Search Results

Pay for Your GMASS Names 

You can pay for your GMASS names with a credit card or a purchase order. You can change your payment method at any time.

Paying by Credit Card?
Paying by Credit card purchases are processed automatically by the GMASS system, making this the fastest payment option.

Paying by Purchase Order?
Please follow the steps below to pay for your GMASS names with a new purchase order. 

1. Email a copy to gmass@gmac.com or fax it to +1(703) 668-9686.

2. Once your purchase order is received and approved in our system, your GMASS search will be available within 24 hours.

3. You will receive a notification email when your search is available for download.

4. You download the invoice and route it through your Accounts Payable process.

Paying by Wire Transfer?
To pay by wire transfer, please download a copy of your invoice, and submit payment using the payment details on your invoice. Please be sure to include $15 for a wire transfer fee. Once your payment is received and applied to your invoice, your GMASS search will be available within 24 hours. You will receive a notification email when your search is available for download.